How to assign a category or sub category to an article in your knowledge base

In this article, we'll guide you through the steps of assigning a category or sub category to an article in your knowledge base.

Step 1

Click on the ' Add article' button.

Step 2

On the article creation screen, use the 'Category dropdown menu' to select a category for your article.

Step 3

Finally click on the 'Add article' button.

Step 1

Click on the 'Content' tab.

Step 2

Choose the category you want to assign the article to.

Step 3

Finally click on the 'Add article' button.