How to add subcategories to your knowledge base

In this article, we'll guide you through the steps of adding subcategories to your knowledge base.

Step 1

Click on the 'Content' tab.

Step 2

Find and select the category you want to add a subcategory to.

Step 3

Then, click on 'Add subcategory' next to the subcategory section's title.

Step 4

Fill in the required information:

Title: give the new subcategory a title.
Icon: you can add an icon to your subcategory by clicking 'Select icon' and searching for an icon in the search bar.
Description: add a short description of what the subcategory is about.
Publishing status: choose whether to publish the subcategory.

Step 5

Finally, click on the 'Add subcategory' button.