How to add sub categories to your knowledge base

In this article, we'll guide you through the steps of adding sub categories to your knowledge base.

Step 1

Click on the 'Content' tab.

Step 2

Find and select the category you want to add a sub category to.

Step 3

Then, click on 'Add sub category' next to the sub category section's title.

Step 4

Fill in the required information:

Title: give the new sub category a title.
Icon: you can add an icon to your categories, by clicking 'Select icon' and search for an icon in the search bar.
Description: add a short description of what the sub category is about.
Publishing status: Select if you wish to publish or not publish the sub category.

Step 5

Finally, click on the 'Add sub category' button.