Click on the 'Content' tab.

Find and select the category you want to add a subcategory to.

Then, click on 'Add subcategory' next to the subcategory section's title.

Fill in the required information:

• Title: give the new subcategory a title.
• Icon: you can add an icon to your categories, by clicking 'Select icon' and search for an icon in the search bar.
• Description: add a short description of what the subcategory is about.
• Publishing status: Select if you wish to publish or not publish the subcategory.

Steps

Step 1
Instructions

Step 2
Instructions

Step 3
Instructions

Step 4
Instructions

Step 5
Instructions

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How to add subcategories to your knowledge base
How to add subcategories to your knowledge base

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Created
15/11/2024
Published
18/07/2025
Last updated
04/09/2026
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In this article, we'll guide you through the steps of adding subcategories to your knowledge base.
1 column

Step 1 Click on the 'Content' tab.
Step 2 Find and select the category you want to add a subcategory to.
Step 3 Then, click on 'Add subcategory' next to the subcategory section's title.
+ 2 more
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