How to add categories to your knowledge base
In this article, we'll guide you through the steps of adding categories to your knowledge base.
Step 1
Click on the 'Content' tab.
Step 2
Click on ' Add categories'.
Step 3
Fill in the required information:
- Title: give the new category a title.
- Icon: you can add an icon to your categories, by clicking 'select icon' and search for an icon in the search bar.
- Description: add a short description of what the category is about.
- Publishing status: select if you wish to publish or not publish the category.
Step 4
Finally, click on the 'Add category' button.
Did you know, you can also add sub-categories to structure your content even more. If you wish to add sub-categories, check out our article on how to add sub-categories.
Related articles
- How to add sub categories to your knowledge base
- How to assign a category or sub category to an article in your knowledge base
- How to remove a category or sub category from your knowledge base
- How to unpublish a category or sub category from your knowledge base
- How to view all articles in a category in your knowledge base
- What is a category