How to add categories to your knowledge base
In this article, we'll guide you through the steps of adding categories to your knowledge base.
Step 1
Click on the 'Content' tab.
Step 2
Click on ' Add categories'.
Step 3
Fill in the required information:
- Title: give the new category a title.
- Icon: you can add an icon to your category by clicking 'Select icon' and searching for an icon in the search bar.
- Description: add a short description of what the category is about.
- Publishing status: choose whether to publish the category.
Step 4
Finally, click on the 'Add category' button.
Did you know you can also add subcategories to structure your content even more? If you wish to add subcategories, check out our article on how to add subcategories.
Related articles
- How to add subcategories to your knowledge base
- How to assign a category or subcategory to an article in your knowledge base
- How to remove a category or subcategory from your knowledge base
- How to unpublish a category or subcategory from your knowledge base
- How to view all articles in a category in your knowledge base
- What is a category?