What is a category

In this article, we’ll provide a brief overview of categories in your Knowledge Base.

A category is a way to organise your articles into topics and themes.

Each category can be sub-categorised to make it easier for users to find the information they need.

By creating categories for your articles you make it easier for your visitors to locate the information they require.

We recommend to map out and create categories before starting to add articles, so you can sort your articles into categories as you write them.