What is a category?
In this article, we'll provide a brief overview of what categories are in the Knowledge Base.
A category is a way to organise your articles into topics and themes.
Each category can be subcategorised to make it easier for users to find the information they need.
By creating categories for your articles, you make it easier for your visitors to locate the information they require.
We recommend mapping out and creating categories before starting to add articles, so you can sort your articles into categories as you write them.
Related articles
- How to add categories to your knowledge base
- How to add subcategories to your knowledge base
- How to add vacancy categories on your recruitment website
- How to assign a category or subcategory to an article in your knowledge base
- How to edit a category or subcategory in your knowledge base
- How to remove a category or subcategory from your knowledge base
- How to unpublish a category or subcategory from your knowledge base
- How to view all articles in a category in your knowledge base