How to edit a category or sub-category in your knowledge base

In this article, we'll guide you through the steps of editing a category or sub-category in your knowledge base.

  1. Click on the 'Content' tab.
  2. You can edit your categories in two ways:
    • Click on the category or sub-category you'd like to update. Then, click on the ' Edit category' button at the top on your screen.
    • Alternatively, click on the '' next to the category you wish to edit. Then, on ' Edit category'.
  3. Update any information as needed.
  4. Finally, click on the 'Update category' button.