How to add an article to your knowledge base

In this article, we'll guide you through the steps of adding articles to your knowledge base.

There are two different ways for you to add articles:

Click on the ' Add article' button.
Then, select the category you'd like to add the article to. If you haven't created a category yet, you'll need to set one up first. Check our guide on how to add a category.
Once you’ve selected a category, start by entering a title for your new article in the 'Article title' box.
Then, click on the 'Add article' button.
You'll be taken to the article editor page where you'll be able to add content to your article, select your article's stage, change your article's title and category.

Select the category you'd like to add the article to. If you haven't created a category yet, you'll need to set one up first. Check our guide on how to add a category.
Once you’ve selected a category, click 'Add an article' next to the article section.
Start by entering a title for your new article in the 'Article title' box.
Then, click on the 'Add article' button.
You'll be taken to the article editor page where you'll be able to add content to your article, select your article's stage, change your article's title and category.