How to add your Webfactory Mail account to the Mail app on your Mac

In this article we'll guide you through the process of adding your Webfactory Mail account to the Mail app on your Mac.

  1. Open the Mail app on your Mac.
  2. Add new email account
    • If this is your first time using Mail, you'll see a prompt to add an email account. If you're already using Mail with another account, navigate to 'Mail' in the top menu bar > 'Add Account'.
  3. Choose account provider
    • From the list of email providers, select 'Other Mail Account', then click 'Continue'.
  4. Enter your email information
    • In the pop-up window, enter the following details:
      • Name: This is the name that will appear in the 'From' field of your emails.
      • Email Address: Your full email address.
      • Password: The password for your email account.
    • Click 'Sign In'.
  5. Incoming and Outgoing mail server information
    • Since the Mail app couldn't find the email settings automatically, you need to enter them manually:
      • Account Type: Select 'IMAP'.
      • Incoming Mail Server: mailserver1.webfactory.co.uk
      • Outgoing Mail Server: mailserver1.webfactory.co.uk
      • Password: The password for your email account.
    • Click 'Sign In'.
  6. Select the apps you would like to use with the new account. Since we'll be using emails, we'll keep the Mail app. If you prefer, you can deselect the Notes app.
    • Once your choice is made, click the 'Done' button.

Your email account should now be successfully added to the Mail app on your Mac, and you can access it from the Mailboxes sidebar.

Please note that the specific steps may slightly vary depending on the macOS version you're using. If you encounter any difficulties during the setup process, please contact Webfactory or Apple support.