How to restrict your knowledge base access to restricted IP addresses
In this article, we'll guide you through the steps of restricting access to your knowledge base to specific IP addresses.
Access to restricted IP enables you to limit access to your knowledge base depending on the visitor's IP address, this means that only IPs you've chosen can access your knowledge base.
Note, that if the user's IP changes, they'll no longer be able to use your knowledge base until you add the new IP address to the restricted IPs list.
- Click on the 'Settings' tab.
- Go to the 'IP access control' section.
- Type the IP address you wish to have access to your knowledge base.
- Click on the 'Add' button.
- Finally, click on the 'Update settings' button.
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- Introduction to the Knowledge Base
- Introduction to the Knowledge Base settings