How to change your knowledge base's appearance

In this article, we'll guide you through the steps of changing your knowledge base's appearance.

  1. Click on the 'Settings' tab.
  2. Navigate to the 'Appearance' section. In this section you'll be able to change some visual aspects of your knowledge base:
    • You can upload or update your logo for better display across different devices. There are two types of logos you can add:
      • Logo: ideal for larger screens such as desktops and tablets. For best results, we recommend uploading a rectangular version of your logo.
      • Square logo: ideal for smaller screens like mobile devices.
    • Brand colour: customise the look of your knowledge base by selecting a colour from the palette or entering a specific hex code. Please note that this will only affect icons and certain text elements.
    • Font: select one of the available font options to update your font style.
    • Font size: choose from three font size options: small, medium, or large
    • Icon style: this option lets you choose different styles for your categories and sub-categories icons. To change the icons style, click on the 'Change' button and select the styles you wish to use.
    • Favicon: this option enables you to upload your favicon next to your knowledge base's name in the browser tab.
  3. Finally, click on the 'Update' button.