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How to change your knowledge base's appearance

In this article, we'll guide you through the steps of changing your knowledge base's appearance.

Step 1

Click on the 'Settings' tab.

Step 2

Navigate to the 'Appearance' section. In this section you'll be able to change some visual aspects of your knowledge base:

  • You can upload or update your logo for better display across different devices. There are two types of logos you can add:
    • Logo: ideal for larger screens such as desktops and tablets. For best results, we recommend uploading a rectangular version of your logo.
    • Square logo: ideal for smaller screens like mobile devices.
  • Brand colour: customise the look of your knowledge base by selecting a colour from the palette or entering a specific hex code. Please note that this will only affect icons and certain text elements.
  • Font: select one of the available font options to update your font style.
  • Font size: choose from three font size options: small, medium, or large.
  • Icon style: this option lets you choose different styles for your categories and sub-categories icons. To change the icons style, click on the 'Change' button and select the styles you wish to use.
  • Favicon: this option enables you to upload your favicon next to your knowledge base's name in the browser tab.
Step 3

Finally, click on the 'Update' button.

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