How to rename your knowledge base

In this article, we'll guide you through the steps of renaming your knowledge base.

Step 1

Click on the 'Settings' tab.

Step 2

Navigate to the 'General settings' section.

Step 3

Rename your knowledge base by typing the new name in the 'knowledge base name' box.

Step 4

Steps

Step 1
Instructions

Step 2
Instructions

Step 3
Instructions

Step 4
Instructions

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How to rename your knowledge base
How to rename your knowledge base

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Created
15/11/2024
Published
18/07/2025
Last updated
15/07/2026
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In this article, we'll guide you through the steps of renaming your knowledge base.
1 column

Step 1 Click on the 'Settings' tab.
Step 2 Navigate to the 'General settings' section.
Step 3 Rename your knowledge base by typing the new name in the 'knowledge base name' box.
+ 1 more
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