How to link 'Categories' in your Knowledge base content

In this article, we'll guide you through the steps of linking 'Categories' within your knowledge base content.

Step 1

Click on the ‘Content’ tab.

Step 2

Find and open the article you want to add a category link to.

Step 3

Click inside the relevant ‘Text content’ box.

Step 4

Place your cursor where you want the link to appear. You can either:

  • Highlight the text you want to turn into a link, then click the ‘Link’ icon, or
  • Simply click the ‘Link’ icon without highlighting any text to insert a new link.
Step 5

Under ‘Link type’, select ‘Category’.

Step 6

Choose the ‘Category’ you want to link to.

Step 7

Click the ‘Update link’ button to insert the link into your article.

To display links as buttons or have them open in a new page, please refer to our support article on Formatting your text, or use the available options in the text editor when inserting your link.