How to link 'Categories' in your knowledge base content
In this article, we'll guide you through the steps of linking 'Categories' within your knowledge base content.
Step 1
Click on the ‘Content’ tab.
Step 2
Find and open the article where you want to add a category link.
Step 3
Click inside the relevant ‘Text content’ box.
Step 4
Place your cursor where you want the link to appear. You can either:
- Highlight the text you want to turn into a link, then click the ‘Link’ icon, or
- Simply click the ‘Link’ icon without highlighting any text to insert a new link.
Step 5
Under ‘Link type’, select ‘Category’.
Step 6
Search for the 'Category' you want to link to by typing its name into the search box.
Step 7
Select the 'Category'.
Step 8
Click the ‘Update link’ button to insert the link into your article.
To display links as buttons or have them open in a new page, please refer to our support article on Formatting your text, or use the available options in the text editor when inserting your link.
Related articles
- How to add formatting to your content
- How to add images to articles in your knowledge base
- How to embed videos in your knowledge base articles
- How to link 'External links' to your knowledge base content
- How to link articles together in your knowledge base
- Introduction to content types for your knowledge base articles