How to remove a team member's seat through Product management

Use Product management to remove a team member's access to one product. This is useful when you want to review several people's seats for the same product.

You need administrator access or the relevant account and team-management permissions. Read What does the Manage account, billing and upgrading Hub permission allow? and What does the Manage team members and groups Hub permission allow?.

For an overview of this area, see How to find, review and manage your products.

Step 1

From the Hub, select your profile picture in the top-right corner.

Step 2

Select Account & billing, then Product management.

Step 3

If products are grouped by type, expand the relevant group to view the products.

Step 4

Find the product and select Manage product.

Step 5

Under Your plan includes, select Manage team member seat allocation.

Step 6

Find the team member whose access you want to remove. Allocated team members are shown first.

Step 7

Select Remove beside the team member. In the Are you sure? dialog, check the team member and product, then select Remove access to confirm. Select Cancel if you do not want to continue.

Step 8

Check that the person now shows No access and that the product's seat usage has updated.

Step 9

Repeat for any other team members, then select Back to manage product or Back to Product management.

Removing a seat removes the team member's product access and permissions for that product and frees the allocated seat. It does not remove the person from your Hub, reduce the number of seats on your plan or change the product's subscription.

Check the team member and product carefully before confirming.

To give someone product access instead, follow How to allocate seats through Product management. To remove one person's access across several products, use the team-member profile removal guide in the related articles.