How to publish a category or sub-category in your knowledge base

In this article, we'll guide you through the steps of publishing a category or sub-category in your knowledge base.

Note that when you publish a category with linked sub-categories, you’ll have the option to publish those sub-categories at the same time as the main category or leave them unpublished.

  1. Click on the 'Content' tab.
  2. Find the category or sub-category you wish to publish and click on the '' next to it.
  3. Next, toggle on the 'Publish' slider. If you're publishing a main category and it has any linked sub-categories, a message will appear asking whether you'd like to publish those as well
  4. Finally select 'Confirm'.