How to make a payment to your account

In this article, we'll guide you through making a manual payment to your account.

Only team members with administrator access or the 'Manage account, billing and upgrading' permission can open this area.

Step 1

Click your profile image and select 'Account & billing'.

Step 2

Select 'Invoices and payments'.

Step 3

Find your account balance and click 'Make a payment'. This button appears only when a balance is due.

Step 4

Enter your payment card details on the payment page.

You'll receive an email with your invoice around a week before its due date. In this email you'll find a payment link. You'll be able to settle your balance via this link by entering your payment card details.
Alternatively, if you open the attached PDF invoice, you'll find a payment link at the bottom of the page as well as other methods of making a payment such as a direct payment.

If you have trouble making a payment please contact our customer support team on 02920 090 190 or email us at hello@webfactory.co.uk.