How to make a payment to your account
In this article, we'll guide you through making a manual payment to your account.
Only team members with administrator access or the 'Manage account, billing and upgrading' permission can open this area.
Payment through 'Account & billing'
Click your profile image and select Account & billing.
Open the payment page using either route: select Make a payment directly, or select Invoices & payments and then Make a payment.
Review the Amount to pay. Select Edit amount if you want to pay a different amount, then enter at least £0.30.
Choose your saved payment method or select Use new payment details. If you use new details, choose card or Direct Debit, enter the required information and select Continue to payment.
Review the payment details and confirm the payment using the displayed Pay button. Your bank may ask you to approve the payment.
Payment via an invoice you've received
- You'll receive an email with your invoice around a week before its due date. In this email you'll find a payment link. You'll be able to settle your balance via this link by entering your payment card details.
- Alternatively, if you open the attached PDF invoice, you'll find a payment link at the bottom of the page as well as other methods of making a payment such as a direct payment.
If you have trouble making a payment, please contact our customer support team on 02920 090 190 or email us at hello@webfactory.co.uk.