How to publish a category or sub category in your knowledge base

In this article, we'll guide you through the steps of publishing a category or sub category in your knowledge base.

Note that when you publish a category with linked sub categories, you’ll have the option to publish those sub categories at the same time as the main category or leave them unpublished.

  1. Click on the 'Content' tab.
  2. Find the category or sub category you wish to publish and click on the '' next to it.
  3. Next, toggle on the 'Publish' slider. If you're publishing a main category and it has any linked sub categories, a message will appear asking whether you'd like to publish those as well.
  4. Finally select 'Confirm'.