How to publish a category or sub category in your knowledge base

In this article, we'll guide you through the steps of publishing a category or sub category in your knowledge base.

Note that when you publish a category with linked sub categories, you’ll have the option to publish those sub categories at the same time as the main category or leave them unpublished.

Step 1

Click on the 'Content' tab.

Step 2

Find the category or sub category you wish to publish and click on the '' next to it.

Step 3

Next, toggle on the 'Publish' slider. If you're publishing a main category and it has any linked sub categories, a message will appear asking whether you'd like to publish those as well.

Step 4

Finally select 'Confirm'.