How to transfer your domain from Webfactory to a different domain host
In this article, we'll guide you through the steps of transferring your domain from Webfactory to a different domain provider.
If you are transferring your domain name away but want to continue using our services, you must ensure you correctly configure the DNS records with your new host.
If you are transferring your domain name away and wish to cancel your services, please make sure to inform us.
A £15 plus VAT fee applies to outgoing domain transfers. This fee covers the charges imposed by our domain provider.
If your domain ends in .uk, such as .co.uk or .org.uk, you'll need to obtain an IPS tag from the receiving domain host. Follow these steps:
Contact the new domain host and request their IPS tag.
Contact our support team and provide us with the IPS tag.
We will then make the required changes to start the transfer process.
For .com and .org domains, you'll need to provide your new domain host with an authorisation code. We'll provide that code on request. Here's what you need to do:
Contact our support team and request the authorisation code.
Initiate the domain transfer process with your new domain host.
You will usually receive several confirmation emails. Follow the instructions in each email to ensure the domain transfer completes successfully and promptly.
The duration of the transfer process can vary. It may take from a few hours to a few days, depending on how quickly you respond to the confirmation emails. The timeframe may also vary depending on the type of domain.