How to import your products from a CSV file

In this article we'll guide you through the process of importing products to your webshop from a CSV file.

Even though the exact column names of your CSV file don't need to match ours, we recommend clear column titles for easy matching later. Please note that not every field can be imported, for instance, stock levels cannot be added.

Here are the fields you can import:

  • Name
  • Subtitle
  • Department
  • Description
  • Price
  • Product Code
  • Weight (Kgs)
  • Image URL
  • VAT Rate
  • Product Tab 1
  • Product Tab 2
  • Product Tab 3
  • Highlight Feature 1-7

Important note on the Department field:
If the department name in your CSV file matches an existing department in your webshop, we'll associate the imported products accordingly. If not, a new department with the name from your file will be created.

For images, you can provide a link in the 'Image URL' column of the CSV file. We also have an option to bulk import images to products which you can find in the Product import section below where you upload the CSV file.

To import your products from your CSV file follow the steps below:

  1. Go to the 'Webshop' section.
  2. Find and click on the 'Products' section.
  3. Click the 'Import' button at the top of the page.
  4. In the 'Import products' section, select your CSV file from your computer, and click the 'Import products' button.
  5. After processing your file, a list of fields that you can map your CSV file columns to will appear.
  6. Map each field from the drop-down list to the corresponding column in your file. You can skip fields you don't have, but the 'Name' field is mandatory to map.
  7. After mapping your fields, click 'Complete import'.

Please be patient as the import may take some time. Once completed, you'll be redirected to the page where you selected your file, and your newly imported file will be listed in the 'Imported files' section. Your imported products will now be visible in your products list.

Keep in mind that if you're importing images from URLs, the images might need a few more minutes to process and appear on your products.

If you wish to undo the import you can use remove link next to the import you wish to remove.