How to customise your webshop dispatch notes

In this article we'll guide you through the process of customising your dispatch note.

  1. In the website editor, go to the 'Webshop' tab.
  2. Select 'Invoice and messages'.
  3. Navigate to the 'Dispatch note settings' section.
  4. You'll have now access to different options:
    • Dispatch note custom logo image: add your logo to the dispatch note. If you do not upload a custom logo, your website's logo will be used.
    • Dispatch note logo background colour: change the colour of the logo background (useful if your logo is light in colour and hard to see without a background colour added).
    • Returns address: section where you can enter your return address.
  5. Finish the process by updating your settings.

When printed, the dispatch note will have two black dashes on each side of the page. Those marks are used as a folding guide to ensure the dispatch note fits into a standard envelope.