How to customise your webshop dispatch notes

In this article, we'll guide you through the steps of customising your dispatch note.

Step 1

In the website editor, go to the 'Webshop' tab.

Step 2

Select 'Invoice and messages'.

Step 3

Navigate to the 'Dispatch note settings' section.

Step 4

You'll have now access to different options:

  • Dispatch note custom logo image: add your logo to the dispatch note. If you do not upload a custom logo, your website's logo will be used.
  • Dispatch note logo background colour: change the colour of the logo background (useful if your logo is light in colour and hard to see without a background colour added).
  • Returns address: section where you can enter your return address.
Step 5

Finish the process by updating your settings.

When printed, the dispatch note will have two black dashes on each side of the page. Those marks are used as a folding guide to ensure the dispatch note fits into a standard envelope.