How to add customer basket notes
In this article, we'll show you how to enable order notes, allowing customers to add notes to their orders.
Order notes are a great way to capture additional information about an order. For example, customers can provide delivery instructions for hard-to-find locations or request specific product customisations.
Any notes submitted by a customer will be visible when you review their order.
To allow customers to add notes to their order, follow these steps:
Step 1
Open the website editor.
Step 2
Go to 'Webshop'.
Step 3
Select the 'Checkout' section.
Step 4
Enable the 'Basket notes box' option.
Once enabled, customers will be able to add notes during checkout.