How to change your property's URL to a custom URL

In this article, we’ll guide you through the steps of setting up a custom URL for a property.

The website editor supports custom property URLs, also known as URL slugs. A URL slug is the part of a web address that appears after your domain name. For example, a property named ‘2 Bedroom Apartment Cardiff’ could use the slug /2-bedroom-apartment-cardiff, creating a URL such as www.example.com/2-bedroom-apartment-cardiff.

By default, URL slugs are generated automatically from the property name. However, you can enable ‘Custom property URL’ to set your own slug. For example, if the property is renamed to ‘Luxury City Centre Apartment’, you can either keep the existing slug /2-bedroom-apartment-cardiff to preserve existing links or update it to /luxury-city-centre-apartment to match the new property name.

This can be useful for:

Maintaining existing property links.
Creating shorter or more meaningful URLs.
Improving SEO.
Including important keywords within the URL.
Preventing URL changes when property names are updated.

Setting up a custom property URL

Step 1

From the website editor, go to the 'Content' tab.

Step 2

Click on the 'Pages' section.

Step 3

Locate your 'Properties' page and click on it.

Step 4

Then select the property you would like to update.

Step 5

In the 'Overview' tab, toggle the Custom URL option on.

Step 6

Enter the custom URL slug you would like to use.

Step 7

Click the 'Update details' button to save your changes. The system will automatically check whether the URL is available before allowing it to be saved.

Removing numbers from a generated URL

Occasionally, a generated URL may include a number at the end, such as /about-us-2. This usually happens when the preferred URL is already in use.

To remove the number, you can temporarily enable the Custom URL option, edit the URL to your preferred version (if available), and save your changes.

Once the URL has been updated, it’s recommended to disable the Custom URL option again unless you want to maintain a custom URL. Leaving it enabled means you’ll be prompted to choose what happens to the URL whenever the item’s name is changed.

Alternatively, you can try renaming the item and then changing it back to its original name. In some cases, this may automatically regenerate the URL without the number.

Renaming items with a custom URL

If you rename an item that has a custom URL enabled, you’ll be asked what you’d like to do with the URL when you save your changes. You can choose to:

Use the newly suggested URL.
Keep the existing URL.
Enter a different custom URL.

Before saving, the system checks whether the selected URL is available. This helps prevent duplicate URLs and reduces the risk of unintentionally changing links to contents already published on your website.

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