How to change email destinations of your website's forms

In this article, we'll guide you through the steps of changing the email destination for your website's forms.

You can set the destination for your website’s forms at the form, site or account level. The email destination that is used is determined by the setting closest to the form in question. For example, if you do not set an email destination on a form, it will first look for a site-level setting and then an account-level setting.

Use this option when individual forms need different destination addresses.

Step 1

Open your website editor.

Step 2

Select 'Content' and then 'Pages'.

Step 3

Open the page containing the form.

Step 4

Find the 'Form' section and open it.

Step 5

Click 'Go to editor', then open 'Form settings'.

Step 6

Add one or more email destinations and a useful email subject for each one.

Use this option to set a default destination for all forms on one website.

Step 1

In the website editor, select 'Settings' and then 'General settings'.

Step 2

Find 'Form settings'.

Step 3

Add the default email destination for the website's forms.

If neither the form nor the website has a destination, the account email address is used. Only team members with administrator access or account and billing permission can change it.

Step 1

Click your profile image and select 'Account & billing'.

Step 2

Select 'Account details'.

Step 3

Find 'Email addresses'.

Step 4

Update the account email address.